Legal
Privacy Policy
How Loraventi handles personal information across the shop, orders and Client Services.
What we collect
Information needed to operate the shop, fulfil orders, provide Client Services and keep transactions secure.
Why we use it
To perform contracts, meet legal obligations, protect the shop and provide services you request.
Your choices
You may have rights to access, correct, erase, restrict or object to certain processing under applicable law.
Controller
Data we process
Depending on how you use the shop, we may process identification and contact data, billing and delivery information, order and transaction data, customer account information, communications with Client Services, technical device and browser information, cookie and consent information and information required for fraud prevention and security.
Why we use data
We process personal data where this is necessary to perform a contract or take steps before entering into a contract, including orders, payments, deliveries, returns and customer enquiries.
We also process data where necessary to comply with legal obligations, including tax, accounting, product safety and consumer protection obligations.
Where necessary for our legitimate interests, we may process data to operate and secure the shop, prevent fraud, improve service quality and establish or defend legal claims, provided those interests are not overridden by your rights.
Where consent is required, for example for certain optional cookies or marketing activities, processing is based on your consent. You may withdraw consent with effect for the future.
Shopify and service providers
This online shop is operated using Shopify. For customers in the European Economic Area, relevant personal data is initially processed by Shopify International Limited in Ireland as part of the Shopify platform.
To complete an order, data may be shared with the payment provider you select, delivery and logistics providers and other service providers that are necessary for fulfilment, fraud prevention, security or customer support. Only the data required for the relevant purpose is shared.
Cookies and privacy choices
The shop uses cookies and similar technologies required for essential functions. Optional technologies for analytics, personalisation or marketing are used only where permitted and, where required, after consent.
You can manage available privacy and cookie choices through the controls provided in the shop.
Transfers and retention
Service providers may process personal data outside the European Economic Area. Where this occurs, appropriate safeguards required by applicable data protection law are used.
Personal data is retained only for as long as necessary for the relevant purpose and for applicable statutory retention periods. Data may be retained for longer where necessary for the establishment, exercise or defence of legal claims.
Your rights
Subject to applicable law, you may have rights of access, rectification, erasure, restriction of processing, data portability and objection.
Where processing is based on consent, you may withdraw that consent at any time with effect for the future. You also have the right to lodge a complaint with a competent data protection supervisory authority.
Privacy requests
Questions about your data?
Contact Loraventi directly for privacy related questions or requests.
loraventi@gmx.net