Legal
Terms & Conditions
The contractual framework for purchases made through the Loraventi online shop.
01
Scope and seller
These terms apply to purchases made through the Loraventi online shop unless a different agreement has been expressly made.
The seller is Loraventi, Owner Anthony Brandon Lee, Kantstraße 67a, 14513 Teltow, Germany. Email: loraventi@gmx.net.
02
Products and information
Product pages describe the essential characteristics of the goods. Colour and appearance may vary slightly depending on screen settings and lighting.
AI generated or materially modified visuals are identified in accordance with our AI Transparency information. Confirmed written product information remains the reference for stated product characteristics.
03
Prices and ordering
Prices shown in the shop are the prices payable for the product. Applicable taxes are included where required. Shipping costs are shown separately before the order is submitted.
Before submitting an order, you can review and correct the information entered. By using the final order button in checkout, you submit a binding order for the products in your cart. The contract is formed in accordance with the acceptance and payment process shown during checkout and confirmed electronically after the order is placed.
04
Payment and delivery
The payment methods available for an order are displayed during checkout. The conditions of the selected payment provider may also apply.
Delivery is available to the destinations and at the prices shown in our Shipping & Returns information and during checkout. Orders are prepared for dispatch within 48 hours. Delivery times after dispatch depend on the destination and carrier unless a binding delivery date has been expressly agreed.
05
Withdrawal and returns
Consumers may have a statutory right of withdrawal. Details, including the withdrawal period, return process and model form, are provided on our Right of Withdrawal page.
Additional practical information is available on Shipping & Returns.
06
Defective goods
Statutory rights relating to defects and lack of conformity remain unaffected. Please contact Client Services if you believe an item is defective.
07
Liability and law
Nothing in these terms excludes or limits liability where such exclusion or limitation is not permitted by law. Mandatory consumer rights remain unaffected.
German law applies, subject to mandatory consumer protection rules that apply in the country of your habitual residence.
Client Services
Questions about an order?
Client Services is available for order and contract related questions.
loraventi@gmx.net